Refund policy
Return & Refund Policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
1. Eligibility for Returns
To be eligible for a return:
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The item must be unused, unworn, with tags, and in its original packaging
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You must provide proof of purchase (order ID or receipt)
To initiate a return, contact us at:
š§ Email: support@anjaneyCare.in
š WhatsApp: https://wa.me/9420891265
š For damaged or defective items, please share an unboxing video and product video to ensure a smooth and quick resolution.
2. Return Process
If your return request is approved:
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We will provide return instructions and, if applicable, a return shipping label
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Items sent without prior return approval will not be accepted
3. Damages & Issues
Please inspect your order upon delivery.
If your item is:
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Damaged
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Defective
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Incorrect
Contact us immediately so we can evaluate and resolve the issue.
4. Non-Returnable Items
The following items are not eligible for return:
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Perishable goods (food, flowers, plants)
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Custom or personalized products
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Personal care & hygiene products (e.g., baby diapers, opened baby items)
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Hazardous materials, flammable liquids, or gases
š« Sale items and gift cards are also non-returnable.
5. Exchanges
To exchange a product:
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Return the original item
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Place a new order after your return is approved
6. Refunds
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Once we receive and inspect your return, we will notify you of the approval status
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If approved, your refund will be processed to your original payment method within 10 business days
Please note:
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Your bank or payment provider may take additional time to reflect the refund
If more than 15 business days have passed after approval, contact us at:
š WhatsApp: https://wa.me/9420891265
7. Contact Us
For any return or refund-related queries:
š§ Email: support@anjaneyCare.in
š WhatsApp: https://wa.me/9420891265
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